Can we help you?
Our 25 trained volunteers cover a number of topics such as benefit entitlement, DLA and PIP applications, Universal Credit, employment rights, consumer rights and many more through our drop in sessions or scheduled appointments. We also have specialist caseworkers who help clients with debt problems on a longer term basis. Since 2010 we have been authorised by the Vale of White Horse District Council to verify original documents required for council tax or housing benefit applications.
Local solicitors provide free legal advice surgeries, typically once a month on Wednesday afternoons. Please note you will need to speak to one of our advisors before being allocated a surgery appointment. Appointments are 20 minutes duration for free advice but the solicitor will charge if instructed to act for you.
Wantage Independent Advice Centre is licensed for debt counselling by the Financial Conduct Authority. At busy times we may operate a waiting list for new debt clients.
Advice Services are provided free of charge, however voluntary donations are always welcome.
Our Advice Service is also available every other Thursday afternoon at the Pump House in Faringdon. Both drop-in and pre-booked appointments are available from 1:30pm to 3:30pm. The summer dates are: 15th June, 29th June, 13th July, 27th July, 10th August, 24th August, 7th September and 21st September.
We are a member of Advice UK and in the last financial year (April 16-March 17) our volunteer advisors conducted over 4,000 consultations with clients.